Privacy policy

Last updated: May 22, 2026

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information
  • Order history

Non-Personal Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • Referral URLs

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Improve our website and services
  • Send order updates and important notifications
  • Prevent fraudulent transactions
  • Comply with legal obligations
  • Send promotional emails (only if you opt in)

3. Cookies

Our website uses cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Personalize user experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Third-Party Services

We may use third-party services such as:

  • Payment gateways
  • Shipping providers
  • Analytics tools
  • Marketing platforms

These third parties may collect and process your data according to their own privacy policies.

Examples include:

  • Shopify
  • Razorpay
  • Google Analytics
  • Meta/Facebook Ads

We are not responsible for the privacy practices of third-party services.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be 100% secure.

6. Customer Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, contact us at [EMAIL ADDRESS].

7. Retention of Information

We retain your information only as long as necessary for:

  • Order fulfillment
  • Legal compliance
  • Tax and accounting purposes
  • Dispute resolution

8. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Information

If you have questions regarding this Privacy Policy, contact us:

[STORE NAME]
[BUSINESS ADDRESS]
Email: [EMAIL ADDRESS]

Terms of Service

Last Updated: [DATE]

These Terms of Service govern your use of the website operated by [STORE NAME].

By accessing or using our website, you agree to comply with these Terms.

1. Account Terms

You are responsible for maintaining the confidentiality of your account information and password.

You agree to provide accurate and current information when creating an account or placing orders.

We reserve the right to suspend or terminate accounts for violations of these Terms.

2. Pricing and Payment

All prices are listed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to modify pricing at any time without prior notice.

Payments must be completed through approved payment methods available on the website.

3. Product Descriptions

We strive to ensure product descriptions and images are accurate. However:

  • Colors may vary slightly depending on screen settings
  • Minor variations in print placement or design may occur

We do not guarantee that all product information is completely error-free.

4. Order Acceptance

We reserve the right to:

  • Cancel or refuse any order
  • Limit quantities purchased
  • Verify payment or customer information

Orders are considered accepted only after confirmation and successful payment verification.

5. Shipping and Delivery

Estimated delivery timelines are provided for convenience and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Operational issues

[STORE NAME] is not liable for delays caused by third-party shipping providers.

6. Returns and Refunds

Returns and refunds are subject to our Return Policy.

We reserve the right to reject refund requests that do not meet policy conditions.

For support, contact: [EMAIL ADDRESS]

7. Prohibited Uses

You may not use the website:

  • For unlawful purposes
  • To violate regulations or laws
  • To infringe intellectual property rights
  • To distribute malware or harmful code
  • To engage in fraudulent activity

Violation may result in legal action and termination of access.

8. Intellectual Property

All website content including:

  • Logos
  • Designs
  • Images
  • Graphics
  • Product content

is the property of [STORE NAME] and protected under applicable intellectual property laws.

9. Limitation of Liability

To the maximum extent permitted by law, [STORE NAME] shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits
  • Service interruptions
  • Delays beyond our control

Your use of the website is at your own risk.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts located in [STATE/CITY], India.

11. Contact Information

For questions regarding these Terms, contact:

[STORE NAME]
Email: [EMAIL ADDRESS]

Shipping Policy

Last Updated: [DATE]

Thank you for shopping with [STORE NAME]. We aim to deliver your orders quickly and safely across India.

1. Order Processing

Orders are usually processed within [BUSINESS DAYS] business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time

Estimated delivery timelines:

  • Metro Cities: 3–7 business days
  • Other Locations: 5–10 business days

Delivery times may vary depending on courier availability and location.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment completion.

We may offer free shipping on selected orders or promotional campaigns.

4. Order Tracking

Once your order is shipped, you will receive:

  • Tracking details
  • Courier information
  • Estimated delivery date

via email or SMS.

5. Delays

Unexpected delays may occur due to:

  • Weather conditions
  • Festivals or public holidays
  • Courier issues
  • High order volumes

We appreciate your patience in such situations.

6. Incorrect Address

Customers are responsible for providing accurate shipping details.

[STORE NAME] is not responsible for failed deliveries due to incorrect or incomplete addresses.

7. Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within [NUMBER] days of delivery at:

[EMAIL ADDRESS]

We will investigate and assist with a resolution.

8. Contact Information

For shipping-related questions, contact:

[krishna-creation.in]
Email: [jenilbapotara@gmail.com]